Help Desk

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Information Technology Help Desk

Information Technology maintains much of the city's computing, mobile device, and network infrastructure. For assistance, employees can create a help desk ticket on Skynet.

Skynet is the place for help tickets, questions, and requests.

Enter a ticket: https://skynet.mis.gov


Help Desk Announcements:

TCP Mobile Clock Setup Information


Employee Login: https://304194.tcplusondemand.com/app/webclock/#/EmployeeLogOn/304194

App for personal Android: https://bit.ly/3yyDCpl
App for personal iPhone: https://apple.co/39XlDyR

·Customer ID 304194
·Allow Notifications
·Enter Employee Number

Setup Android Help: https://skynet.mis.gov/userui/advisory_detail.php?ID=570
Errors on Android: https://skynet.mis.gov/userui/advisory_detail.php?ID=325

This site remains under construction.