Billing and Collections

Public Notice

The Billing and Collections Division has relocated their office to 126 Harvey Street. Payments remitted by mail should be sent to:

City of Punta Gorda Billing and Collections Office

126 Harvey Street

Punta Gorda, FL  33950

Credit card payments can be made by clicking here or by calling 941-639-2528 to pay over the phone.

The most convenient form of payment, automatic bank drafting, can be done at no charge and is easy to establish. Please complete the Bank Draft Authorization form below.

A drop box will be made available on the east side of the Government Center parking lot for check payments. Please DO NOT put cash in the drop box. Utility payments made in cash and all applications for new service installations should be brought in to the Billing and Collections office at for proper receipting. 

 

Account Information

Accounts are maintained in the name(s) of the property owner(s) only. Bills may be mailed in care of a third party, such as a tenant, provided a written, signed request is submitted by the property owner. Final readings are taken and final bills are produced for changes in account ownership, but not for changes in tenancy. It is the responsibility of the property owner(s) to keep a current mailing address and telephone number on file with the Billing and Collections division and provide written notice twenty-four (24) hours in advance of changes in property ownership. Written notice of changes to account information can be submitted in person at the Billing and Collections office, located at 126 Harvey Street, Punta Gorda, Florida, via fax transmission to (941)575-5042, or by mail to the Harvey Street address.

Billing and Payment Information

Bills are produced monthly for all residential and non-residential uses, whether occupied or vacant, and are due within twenty-five (25) days of the mailing date shown on the bill. Failure to receive the bill does not exclude the account from penalty charges. Monthly charges include, but are not limited to, the monthly rates for water, wastewater and refuse service, depending upon the number of City services available. If any charge remains unpaid for forty (40) days, the account shall be subject to immediate service disconnection, additional service fees, penalties and lien assessment. Payments may be made in cash, check, money order or by bank draft. The City is pleased to offer a free, convenient bank draft service that pays the bill automatically each month from your bank account, while still providing you with an itemized statement showing the amount to be drafted. Setting up this service is quick and easy; simply click below to access the bank draft authorization form and you are on your way to hassle free bill payment.

Click here to download the Bank Draft Authorization form

The staff of the Billing and Collections division is here to serve you. If there is any way we can be of assistance, please contact our office using any of the following options:

In person at 126 Harvey Street, Punta Gorda, Florida 33950
By mail to 126 Harvey Street, Punta Gorda, FL 33950
By telephone (941)639-2528 8 a.m. to 4:30 p.m. Monday thru Friday
By fax (941)575-5042
By email to pgcollections@ci.punta-gorda.fl.us

Billing and Collections
126 Harvey St.
Punta Gorda, FL. 33950
Tel. (941) 639-2528
Fax. (941) 575-5042
pgcollections@ci.punta-gorda.fl.us